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Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. Find the cable outlet most centrally located in your home. Get started by unpacking the self-install kit, then learn about plugging in your cables, box. Xfinity Self-Install Kits come with the devices and connection wiring to set up your Xfinity services in just a few fast and easy steps Also, how do I self install Comcast Internet If You Have a Different Gateway or Third-Party Modem/Router.
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After these times, it may take longer to get an official response. This video covers how to self install HD or SD digital adapters.
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Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function.
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The easiest way to avoid paying a Comcast Xfinity installation fee is to choose self-installation when you pick out your TV or internet package. Refills for Prepaid service and refill cards and codes not subject to refunds and are not refundable, returnable, or redeemable or exchangeable for cash. Here’s how to tackle each of these fee-dodging tactics: 1. Returns and refund information for Prepaid Internet Starter Kits purchased through Comcast is available at /support. Prepaid Starter Kits purchased from participating retailers are subject to the return and/or refund policy of that retailer. Comcast 30-day money-back guarantee does not apply to Xfinity Prepaid Internet service or Starter Kits.
Subject to Agreement for Xfinity Prepaid service. It really is cheaper to buy your own modem, buying one costs as much as renting one for 10 months. For factors affecting speed visit /networkmanagement. Here are some prices for the Motorola 6121 (looks like max speed is 160mbps, the 6141 is capable of 320). Actual speeds vary and are not guaranteed.
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Limited to download speeds up to 50 Mbps and upload speeds up to 10 Mbps. REFURBISHED WIRELESS GATEWAY INCLUDED WITH STARTER KIT. Requires purchase of Starter Kit for an additional cost. Taxes, fees, shipping and handling extra. Limited to Xfinity Prepaid Internet residential customers 18 years of age or older. Refills for Prepaid service and refill cards and codes are not refundable, returnable, redeemable or exchangeable for cash.
Returns and refund information for Prepaid Modem Kits purchased from Comcast is available at /return. Modem Kits purchased from participating retailers are subject to the return and/or refund policy of that retailer. Xfinity 30-day money-back guarantee does not apply to Xfinity Prepaid Internet service or Prepaid Modem Kits. Subject to Agreement for Xfinity Prepaid service ( /customer-agreement). REFURBISHED WIFI MODEM INCLUDED WITH KIT.
Requires purchase of Xfinity Prepaid Modem Kit for an additional cost. For factors affecting speed visit /networkmanagement.